Surgery Opening Times
|Monday – Friday||8.00am – 6.30pm||By appointment only|
How To Make An Appointment
Each day one of our GPs is on call with no pre-booked appointments. Therefore any patient who needs to see a doctor urgently can do so on the same day, but not necessarily with the doctor of their choice.
Please do not request an urgent appointment for a minor or long standing problem.
In an emergency situation we advise you to contact 999. If you need to speak to someone urgently but the situation is not a 999 emergency the NHS 111 service is also available.
Booking a Doctor’s Appointment
Appointments for a consultation with a GP can be made online, in person, or by telephone on 01869 338611. The receptionist will always try to give you an appointment on the day of your choice with the doctor of your choice.
The doctors are also available to speak to on the phone. To speak to a GP please phone Reception before 11am in order to book a telephone consultation. There is limited availability so we cannot guarantee this will be a same day call. We also have an on-call GP who deals with urgent phone calls.
You can book appointments and request your repeat prescriptions via our online services.
Extended hours at PML’s Neighbourhood Access Hubs
Deddington Health Centre patients now have even better access to a doctor at the weekends and in the evenings. Neighbourhood Access Hubs developed by Principal Medical Limited (PML) on behalf of Oxfordshire practices in 2015, have extended their opening hours so that yet more patients can benefit from national GP Access funding (GPAF). This is great news for the 300,000+ patients registered with the 36 PML GP Federation practices in Oxfordshire.
The aims of the service remain the same; patients requesting a pre-bookable GP appointment at their own practice, may be offered an appointment at a nearby location, with a local GP or nurse who has access to their medical records.
This provides more appointments for patients during the day, the evenings and at weekends, while relieving GP practices of some of the pressure of providing treatment for minor illnesses.
What does this mean for you?
- No change in the booking process for appointments.
- You may be offered an appointment during normal or extended hours at a Hub location.
In North Oxfordshire, hub sessions are held at Banbury Health Centre or other local GP practices. Appointments can be booked through your usual GP Practice reception.
Banbury Health Centre hub appointments are available at various times between the hours of 8.00am and 8.00pm Monday to Friday, and on Saturday and Sunday mornings.
Pre-bookable appointments may be available at other North Oxfordshire GP practices Monday – Friday, between 6.30pm and 8.00pm.
Your usual GP practice can provide up-to-date information on appointment times and locations of Hubs.
Making more time available at the Surgery means that we will be able to put more focus into preventive care, offering longer appointments and concentrated treatment for patients with long-term conditions and complex needs.
Booking a Practice Nurse Appointment
To book a blood test or an appointment with the nurse please phone Reception on 01869 338611. If you call please be prepared to give the receptionist an idea of what the appointment is for so that the correct amount of time can be allocated for the appointment.
If you wish to speak to a nurse on the phone please inform the receptionist and the nurse will phone you back as soon as she is free.
Availability of Doctors
Knowing when your GP is available is a very useful thing as it allows you to organise which time is best suited for you without having to rearrange your day too much. We have therefore provided this information here for all patients to see:
To find out how to book an appointment at the surgery please see the “How to make an appointment” page or call our Surgery directly.
How To Cancel An Appointment
If for any reason you are unable to attend your appointment please phone the surgery or use our online services to cancel in plenty of time so that appointment can be used for someone else. If you know you will be late for an appointment please also telephone the surgery to let us know as the doctor or nurse may be able to see the next patient first. This avoids making the surgery run late, but we cannot guarantee that you will be seen if you arrive more than 10 minutes after your appointment’s original start time.
Accessing Out of Hours Medical help
If you want access to medical advice or a doctor out of the surgery working hours then you can phone 111. This service provides 24 hour cover which means you are always supported even during off-peak periods when the surgery is unavailable – even on bank holidays, the weekend and late weekday nights.
The way you contact the Out of Hours service is simple, phone : 111
If you would feel more comfortable in your appointment with a chaperone present please tell a member of our Patient Services Team at Reception or the clinician that you have an appointment with. A chaperone will be made available to you during your appointment. For more information please see our Chaperone Policy for Patients here.