Booking a Doctor’s Appointment
Appointments for a consultation with a GP can be made online, in person, or by telephone on 01869 338611. Patient Services will always try to give you an appointment on the day of your choice with the doctor of your choice.
The doctors are also available to speak to on the phone. To speak to a GP please phone Patient Services before 11am in order to book a telephone consultation. There is limited availability so we cannot guarantee this will be a same day call. We also have an on-call GP who deals with urgent phone calls.
You can book appointments and request your repeat prescriptions via our online services.
Each day one of our GPs is on call with no pre-booked appointments. Therefore any patient who needs to see a doctor urgently can do so on the same day, but not necessarily with the doctor of their choice.
Please do not request an urgent appointment for a minor or long standing problem.
The doctors are also available to speak to on the phone. To speak to your GP please phone Patient Services before 11am in order to leave a message on their voicemail. You will only be able to leave a voicemail message if the doctor is in surgery that morning so the doctor will phone you back at the end of their morning surgery. We also have an on-call GP who deals with all urgent phone calls and all phone call requests after 11am.
In an emergency situation we advise you to contact 999. If you need to speak to someone urgently but the situation is not a 999 emergency the NHS 111 service is also available.
Booking a Practice Nurse Appointment
To book a blood test or an appointment with the nurse please phone Patient Services on 01869 338611. If you call please be prepared to a member of Patient Services an idea of what the appointment is for so that the correct amount of time can be allocated for the appointment.
If you wish to speak to a nurse on the phone please inform Patient Service and the nurse will phone you back as soon as she is free.