Patient Survey 2013 – 2014

Each year the surgery conducts a survey to enable us to get the views of our patients on how the surgery is performing.

Following discussion with our Patient Participation Group (PPG), we used the same questionnaire as last year with one extra question added, about medication deliveries to villages.

Our survey took place between the end of January and early February 2014. Surveys were emailed to patients on our email database and handed out/made available to patients who attended both the Surgery and Dispensary for completion either in-house or at home.

We had 250 returned questionnaires which are 2.7% of our population.

The survey which was given out to patients is here: 2013/14 Patient Survey. The results of the survey are available here: Patient Survey 2013/14 Report

All members of our Patient Group have either been sent or emailed copies of the survey results.

We have had a meeting in the surgery (10/3/14) to review and discuss the results. The meeting to discuss the results with our Patient Participation Group is on March 18th  2014 at 7pm at the surgery. The meeting is open to anyone registered at the surgery. Dr Chambers and Practice Manager will be in attendance at the meeting.