Carer Information

Caring Matters Conference 2014

Plans for the annual ‘Caring Matters’ conference on National Carers Rights Day, Friday 28th November are well underway and tickets are now available online.  The conference, which is being held at The Unipart Conference Centre, is free for carers who are registered with ‘Carers Oxfordshire’ to attend so do apply early to secure your place. Guest speakers this year include Dame Philippa Russell talking about the new Care Act and Marianne Talbot, author of ‘Keeping Mum’ and there will be a variety of workshops on welfare benefits, mental health, making advance decisions, singing for health  and much more.


Emergency Carers Support Service (ECSS)

In order to use the service you must have joined before you have an emergency. The emergency care ranges from 1 to 48 hours depending on need. When someone rings the ECSS on 01865 849562 to activate the service an experienced, trained responder will visit the home in order to carry out an assessment. The assessment can take up to one hour to complete. Once it is established what care requirements are needed, appropriate care will be put in place for up to 48 hours, (there is provision to extend this to 72 hours if required). If care is needed for a longer period of time, provision will be made as appropriate.

Signing up is simple, FREE and can give you peace of mind. We are very keen for as many carers as possible to join the scheme and take advantage of this FREE service, which can provide short-term replacement care in emergency situations for adult carers of adults.

Already signed up?

Please check that you still have your card and keep it in a visible place around the home. If you have lost your card get in touch to order a replacement. Online registration process is also available for this service via the Carers Oxfordshire website.

Don’t Delay, Register today!

To get more information and sign up to the Emergency Carers Support Service please call 0845 050 7666 or email carersoxfordshire@oxfordshire.


At This Surgery

A plea, as Autumn approaches, do protect yourselves and those you care for from catching the flu. If a carer receives Carers’ Allowance they are eligible for a free flu vaccination. Those that care for an elderly or disabled person whose welfare may be at risk if the carer falls ill may also be eligible for a free flu vaccination. Please contact the surgery to make an appointment for a jab to help protect the people you care about.

A Carers Oxfordshire representative attends the surgery to provide assistance to carers once a month. The sessions are held in the health centre on the 3rd Wednesday of the month 9.30 – 11.30 am. Please phone the number above to make an appointment.

Below is a check list of support and help carers can access:-

  • NEW – Carers discount scheme available to all carers registered with Carers Oxfordshire. Please visit
  • Emergency Carers Support Service – free help in an emergency or crisis
  • Free face to face information, advice and support
  • Carers/Peer support groups
  • Free ‘Confidence 2 Care’ Programme
  • Free Moving & Handling Training
  • Free quarterly ‘Care Matters’ newsletter

For more information about any of the above services carers can telephone ‘Carers Oxfordshire’ on 0845 050 7666 or visit their website… You can also use the helpful Carer Essential Checklist that can be found below to help you manage your support:

A reminder that the Free Emergency Carers Support Service is a support service for adult carers of adults in Oxfordshire. The service can support carers by providing replacement care when the main carer suddenly or unexpectedly becomes ill, or has an accident which prevents him/her from providing care.

To register (or for leaflets) please contact Carers Oxfordshire by:

Telephone: 0845 050 7666